550 Can't change root

Abhishek Reddy's picture

He has: 3,348 posts

Joined: Jul 2001

^ I get that error when trying to log in to an ftp server. What does it mean? Smiling

Mark Hensler's picture

He has: 4,048 posts

Joined: Aug 2000

Just a guess, but root may mean root directory. Does you're FTP program change to a specific directory upon successfull login? If so, make sure that directory exists and that you have permissions to that directory.

Mark Hensler
If there is no answer on Google, then there is no question.

Abhishek Reddy's picture

He has: 3,348 posts

Joined: Jul 2001

It doesn't change to a root directory. I did try setting one just to test, but that didn't help. I'm sure the directory exists because the files are accessible through http. Sad

Thanks anyway. Smiling

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

Are you trying to login as root? Try setting up another user and connecting.

Mark Hensler's picture

He has: 4,048 posts

Joined: Aug 2000

Did some googling...

Quote: http://support.ipswitch.com/kb/WS-20000817-DM02.htm

Question/Problem: I keep receiving an error message: "550 permission denied or 550 access denied". What does this mean?

Answer/Solution: The 550 error is a message from the server stating that the account you have currently logged in as does not have permission to perform the action you are attempting. You may be trying to upload to the wrong directory or trying to delete a file.

What are you doing when the error occurs?

Mark Hensler
If there is no answer on Google, then there is no question.

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

Yeah, it probably means that the user that is setup doesn't have a home directory to access.

Abhishek Reddy's picture

He has: 3,348 posts

Joined: Jul 2001

hm. All I'm doing is logging in - user and password is sent and the next message I recieve is the 550 (no successful login acknowledgement either). I'm not trying to login as root. Sad

Quote: Yeah, it probably means that the user that is setup doesn't have a home directory to access.

Sounds plausible. I was wondering if I was doing something wrong with my settings. I'll email the server admin. Smiling

Thanks a lot. Smiling

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