Need your help with the Mouse

They have: 3 posts

Joined: May 2009

I bought a pc for my wife days ago and installed xp sp2 as the OS (operational system).
Today she told me that every time she double click on a folder, a new window comes up which is search window.
I use F3 as shortcut to access search window

Anyway... I tried to fix the problem through Control Panel - Mouse but can't fix it.

So I tried to use System Restore to restore to previous setting/day but unfortunately the system restore has been disable when I bought it.

How can I fix the problem.
Thanks

greg's picture

He has: 1,581 posts

Joined: Nov 2005

I don't use Windows so can't troubleshoot too much for you, but here's an MS article that might help..
http://support.microsoft.com/kb/321186

It does require registry editing, which can cause serious problems if you do something wrong. That said, if you follow the instructions carefully there should be no issues, and hopefully will resolve the issue.

On a side note, Windows Restore, while can be VERY useful, it can also cause problems. It backups up various system things, and if the restore point you restore to doesn't have some software updates, settings or even has a virus, it can fix the initial problem that made you restore, but can bring about other issues as well.

Generally, it can be helpful, but uses up disk space and can cause additional problems.
It is better to learn to understand your PC and software and updates you install, than rely on restoring to a previous "known working" point.

They have: 3 posts

Joined: May 2009

Thank you very much greg.
I am now going to read http://support.microsoft.com/kb/321186

They have: 3 posts

Joined: May 2009

Oh... I know now.
the problem I have should be because vista transporm... according to that link.

Thanks again greg.

They have: 11 posts

Joined: May 2009

I think the problem may arise by two basic way ----

1. Hardware problem.
2. virus problem.

If the problem is arise from hardware problem means there was key board problem.

some time virous is the main cause of the problems.

They have: 9 posts

Joined: May 2009

Even i think its a virus problem n not any hardware problem,so just scan ur computer with a good n effective anti virus software n if possible format it once.I think this will solve ur problem.

They have: 41 posts

Joined: Dec 2008

Have you tried un installing then re installing the correct drivers for the mouse, also check the port, had a problem a short wile ago, where the mouse was doing erratic things when you left or right click and it turned out to be a problem with the pc mouse port.

greg's picture

He has: 1,581 posts

Joined: Nov 2005

I believe, if you read btidy's last post, they have the solution!

If you follow the link I provided, it seemed to be the cause as described in that Microsoft article.

They have: 93 posts

Joined: Apr 2011

Is your secured by antivirus? it would be mostly virus affected that is why this problem is been creating.

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