Domain Name Forwarding Problems

jamespalmer's picture

They have: 4 posts

Joined: Mar 2009

I recently switched webhosts and got a new domain name, but I want to use my old domain for something else. I transferred it over more than a week ago, and it still doesn't go to my new site (actually, I want it to go to a subdomain of my new site, but I can't set that up, either). Anyone know what I'm doing wrong?



greg's picture

He has: 1,581 posts

Joined: Nov 2005

Did you change the old domain's nameservers to the new host's nameservers?

jamespalmer wrote:
actually, I want it to go to a subdomain of my new site, but I can't set that up, either
Not 100% sure what you are trying to do there..

If you want the old domain to be redirected to a subdomain on the new domain, then you obviously need to create a sub-domain on the new domain and then a redirect on the old domain to send traffic to the sub-domain.

Unless you simply mean you can't add it to the new hosting account. In which case (cpanel) you need to make it an "Add-on Domain" if the hosting provider doesn't allow multiple domains on your account (it's likely they don't)

They have: 23 posts

Joined: Jan 2009

I'll list some reasons - but you may have already done these:

1- You may still need to change the DNS records to point to their servers
2- Sometimes it takes 7-14 days to physically transfer the domain over
3- You may have not replied to a verification e-mail
4- The domain may have been under 14 days of expiring, or just re-newed, when you began the transfer process

-But then again, you may have already gotten all of this straightened out by now, but I thought I'd just make a post, just in case

Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.