[Company Name] Is Holding My Websites Hostage
BEWARE! And Please Help!---[Company Name] known as [Company Website] is holding all of my websites hostage on their web server in Holyoke MA and they refuse to allow me to move my websites into another server. I hired them to redo as an update to one of my websites over 7 months ago. They said it would be around $2.500.00. Then they kept hitting my credit card up to $5,500.00. It's been over 7 months and the simple website is still not completed. I told them that I wanted my money back and FTP access to move all of my websites and files to another company's server. [Owner's Name] the owner then sent me a letter demanding another $3,200.00 bringing up the total to an insane $8,500.00 When I said no way he turned all of my websites off for over 3 hours and put up a web page saying that I don't pay my bills! My Server fees have always been paid up to date and has nothing to do with the problem of the over priced far from finished website that will never be completed.
[Owner's Name] is also holding my unrelated websites hostage on his web server and he will not allow me to move them! I have hired a law firm to get an injunction to force him to open up FTP access to my website data and back ups. Is there a federal law that can force him to give me back my web site data? Or have him arrested for extortion? This guy [Owner's Name] of [Company Name] has screwed over other customers as well! Help Please!
Greg K posted this at 16:40 — 30th September 2008.
He has: 2,145 posts
Joined: Nov 2003
Did you get a signed contract detailing the services and costs? If you have, did you read all the fine print?
There are banks that will take funds from other accounts you have your name on to cover another that is negative. People complain because they didn't read the fine print in the contract that gives the banks permission to do so.
What is the site that they are holding? Do they also manage the domain name? (A very good example of having hosting and your domain names through 2 different companies, so even if this happens you can at least get the domain name to point over to a new host.)
Did you have any backups of your site before they made any changes if they have so far?
In the letter demanding $3,200, did they list what that charge was for?
Lastly, how do you know he has screwed over other customers?
Just be sure to track and record all details of all of your contact with the company from day 1, and if needed hire a good lawyer, remembering you get what you pay for in a lawyer too.
-Greg
Greg K posted this at 16:20 — 1st October 2008.
He has: 2,145 posts
Joined: Nov 2003
Ok, new day and I'm more awake.
First off, I have modified the post to remove the names of those involved at this point as this same message has been posted on at least 8 forums, and on every one of those, there is not information as to who posted the message.
IMO, if you are not willing to identify yourself, then you shouldn't identify who you are complaining about.
Second, in another forum you state you have a lawyer who says he has enough to go after the company. I am curious to his reaction when you let him know you spammed many forums with this type of post.
I'm not discrediting anything that may have happened to you, just keeping it real on the posting of the information. I welcome more information on the issue.
-Greg
JeevesBond posted this at 12:31 — 2nd October 2008.
He has: 3,956 posts
Joined: Jun 2002
Greg: Thanks for deleting the company name and name of the individual. That was absolutely the right thing to do.
Durangoguy: while we appreciate that you've been having a rough time of it, we really have not got the money to go through a defamation/and-or libel lawsuit. I'm no lawyer (so please don't misconstrue anything in this post as legal advice), but naming and shaming people or businesses when there are legal accusations flying around puts this forum at grave risk of being sued.
I'm sure you understand why Greg had to remove the individual and business names from your post. Anyway, I am sure this issue is better off in the hands of your lawyer than a group of Webmasters.
Welcome to the forums and good luck in resolving your grievance.
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