um. what exactly do you mean

jawnmurray — Wed, 02 Jun 2010 04:53:29 +0000

um. what exactly do you mean by stuck??? could you please give us more details.

So are Melbourne IT just the

JeevesBond — Thu, 28 Jan 2010 19:30:00 +0000

So are Melbourne IT just the registrars of the domain, or are they providing you with some Microsoft product as well? I'm having trouble understanding how this is setup.

I don't understand either why Microsoft would tell you that either. It does sound enormously stupid. What do they mean by ‘stuck’ anyway?!

Sorry to ask more questions, but in what way does Microsoft need to give you back your primary e-mail address? That's the part I find most confusing, surely if you have renewed the domain with Melbourne IT, you can just point it at Office Live (or whatever it is, I'm not at all familiar with the product you're using).

Welcome to the forums!