I was happy for several

cwmacdougall — Sun, 03 May 2009 02:19:08 +0000

I was happy for several years, but suddenly their service has collapsed. I have been unable to update my website for a week, no FTP connections possible, and hopeless replies from their "support" service.

www.spanishmedproperty.com I

ICCSL — Wed, 19 Nov 2008 11:01:49 +0000

www.spanishmedproperty.com

I still do not have any offer from them and I had to pay the $81 so that the site was placed back online. I now have another bill for them for $13.90 and naturally if I don't pay they will take the site down. To sue them will cost more money than I have but I intend to have another crack at them to at least reimburse the telephone calls.

ICCSL, what web site do you

knorr — Wed, 12 Nov 2008 15:58:11 +0000

ICCSL, what web site do you host with them?

I have had an account with

ICCSL — Mon, 20 Oct 2008 09:33:42 +0000

I have had an account with Hostway since the year 2000. In April this year I found that I could not edit my website in Front Page. After around $500 of telephone calls, followed by around 100 emails I finally threatened to sue them. They have a limit of liability clause that covers most things except consumer fraud and having consulted with a lawyer in Chicago he said that by selling me something I could not use they could be sued for this. I issued a threat to do this at the end of September and within 24 hours the problem was resolved - I stopped paying them in July. I wrote to their billing department and told them that they should make me a reasonable offer, also asking for the name of their Managing Director / President and his email address. This was three weeks ago and I have sent two emails since asking the same question with no response. I have 3 emails from them admitting liability but today they have suspended my account and threatened that if I do not pay them $81 (the amount outstanding since July) they will delete my website from their servers. I am based in Spain. Their customer service and loyalty in my opinion does not exist. They practically ground my business to a halt.

ob1245 wrote: This is on

ohrana — Mon, 21 Apr 2008 14:26:04 +0000

ob1245 wrote: This is on top of most of their developers leaving, and many of their senior system administrators being laid of yesterday. Sounds like it's going to be a rough ride for Hostway customers...

Looks like that.

This is on top of most of

ob1245 — Fri, 18 Apr 2008 14:44:59 +0000

This is on top of most of their developers leaving, and many of their senior system administrators being laid of yesterday. Sounds like it's going to be a rough ride for Hostway customers...

Hostway just laid off their

abitoo — Tue, 15 Apr 2008 21:12:21 +0000

Hostway just laid off their entire Chicago support staff, both Tier 1 and Tier 2. The only support staff left are ones who don't know the systems.

With all the layoffs over the past month, its only a matter of months before the company is sold off or just shuts down all together.

What kind of services do you

tummy — Tue, 15 Apr 2008 07:54:51 +0000

What kind of services do you provide?