Greg K — Fri, 17 Mar 2006 17:09:07 +0000

Quote: Best Viewed in {browser}

--or--

Best Viewed at {dimensions}

These simply translate into "Hey we got our foot in the door, but we are too (pick one: dumb/ignorant/lazy/cheap) to completely come all the way."

Greg K — Fri, 17 Mar 2006 17:02:54 +0000

Where I was working, we use Authorize.Net for crdit card processing. The revamped their "virtual terminal". Now it only works with IE. What is the big thing that doesn't work? Based on if you choose "Charge a card" or "Credit a card" it will display different input fields. The can't get it to work in firefox....

When I first contacted them becasue it was saying required inforation was supplied (becasue in firefox it didn't show the fields), they told me the problem was the browser, that something is BROKEN IN FIREFOX, so I will have to use IE!!!

Rediculous!

-Greg

Megan — Fri, 17 Mar 2006 14:50:55 +0000

This is a bit of a different big company/bad website problem:

My cable company (http://www.rogers.com) has an online utility that lets you change what channels you are subscribed to. The first problem is that it's almost impossible to find it. The second problem is that after you go through the annoying process of picking which new channels you want (and figuring out how you're supposed to do that). You get a message along the lines of "Sorry, the system isn't working right now. Come back later." That's right -after 8 pages of annoying form selections, they tell you the system doesn't work!

Of all places, this also happened to me at Amazon the other day when I was attempting to post a book review. The "post review" link worked, I was able to write my review and even preview it. But when I went to save it? "Sorry, the review system is down right now."

Hello ?!?!?? Wouldn't it be nice to tell people this *before* they go through the work of filling out the forms??

Busy — Fri, 17 Mar 2006 09:28:07 +0000

My bank (ANZ) didn't support firefox, I phoned them up and asked whats up ... long story short they wee only worried about IE because it was the market leader, I tried to explain what a user agent switcher was but fell on deaf ears. I wrote (hand write) a nasty letter to bank manager asking for changes, i got similar reply from him so switched banks, now I can do internet banking (now I just need some money )

demonhale — Fri, 17 Mar 2006 04:56:21 +0000

I dont care much about swapping browsers but on regular basis I look and use different browsers... And yes it really looks bad for a major company or corp to not understand that their actually different browsers... Thats why I do extensive cross-browser checks in hoping at least to have it viewed similar and backwards 90% of the time so youcan get meaningful explanations from a site... Explaininjg yourself wouldnt work much... Like "Best Viewed in IE" etc... is kindof lame... make it " be viewed " rather than choose one and code for it...

teammatt3 — Fri, 17 Mar 2006 03:40:58 +0000

Quote: LOL! I absolutely agree, but I've been swapping out to Firefox for about 2 years now, and it's worn me down.

Good point. Let's all switch back to IE, then we won't notice any problems

Roo — Fri, 17 Mar 2006 01:32:42 +0000

Oh BTW....try to use McAffe's site with Firefox or Opera......

!

Roo — Fri, 17 Mar 2006 01:31:53 +0000

Quote: We are working with the publisher to address this.

What a line of BS! You're right, if they coded correctly to standards they wouldn't have an issue.

What does the code look like? Something out of an Office app?

JeevesBond — Fri, 17 Mar 2006 00:45:23 +0000

daveyboy wrote: I know you have a point, but i don't really care lol

LOL! I absolutely agree, but I've been swapping out to Firefox for about 2 years now, and it's worn me down. And it's not just this site, this is an example of many. What's even more annoying is how much better everything would be if these problems didn't exist! Sites designed with CSS simply look and feel better.

If every browser supported CSS perfectly we could be concentrating on getting SVG support right, or doing more stuff with XML and other collaborative technologies.

Anyway, it takes anal, annoying people, like myself, to get things done properly!

DaveyBoy — Fri, 17 Mar 2006 00:34:20 +0000

To be fair, i find it funny you care so much man. If the site didn't work for me on the browser i'm using i'd just use another browser for 2 mins to find out how in debt i am this week.

I know you have a point, but i don't really care lol