Lunch[box] — Sat, 07 Feb 2004 13:33:10 +0000

This is what we are looking at right now:

cPanel/WHM
Off-Site Backup Service
Mail Server Administration by the Customer
Support Ticket System
Live Support via Online Chat
Website Stats (Free)
Dedicated IP Available
Plans ranging from $2.50 to $15.00 per month, and fully custom plans

We are looking into a feasable way to offer 24/7 phone support from the start, and the Fantastico system, giving customers many pre-installed options from within cPanel. Also on the list is file hosting, such as game server redirects and download mirrors.

Hopefully all this will be coming together by March 1st.

teammatt3 — Fri, 06 Feb 2004 23:53:29 +0000

I like webhosts that are simple to use, that offer some type of cpanel, and have good support

andy206uk — Fri, 06 Feb 2004 14:40:48 +0000

In all honesty, i don't think I would ever require a backup service. As a webdesigner I make local backups regually and rarely work live on the server (and I always keep a copy local just in case). So for me to require a service like that, your data would need to be wiped out within a few hours of mine. I think the only thing that would be able to do that, would be a world wide EMP blast and somehow I think after that, restoring a few websites would be bottom of my priority list

The only people that I could see benefiting from that would be people that run data driven websites, however its common sense to keep your own backups. I'm sure it would be useful for some daft people though, that don't make their own backups.

Personally I don't think I would ever trust another company 100% to manage backups for me... Afterall... how could I be completly sure that they are really doing it? I'd always ensure I had my own backups as well.

druagord — Fri, 06 Feb 2004 14:35:07 +0000

Here are some good service easy to managed and usefull to many. Some where already mentioned.
-slave DNS
-offsite backup
-mirrors

those are small for the paranoid service but i have notice that to get this and hosting from a single provider cost a lot since they include a lot (like ups, line redoundancy). if someone could supply a solution that would help webmasters to stay up without the enormous price tag i'm sure a lot would be interrested.

Lunch[box] — Fri, 06 Feb 2004 13:57:13 +0000

I'm actually looking for the beginner webmaster market, so to speak. 24/7 support is still being planned (this hosting company is only an idea at the moment). It will be available if we start the company though.

I agree with you 100% on looking for an established company, since I look for that myself. However we won't be established, being brand new of course, thus one of the reasons we will probably only offer month to month contracts, not yearly.

One service we will have available is Fully Managed Off-Site Backups. We are looking at selling the service around $2 per gigabyte or so. The service offers daily off-site backups to two seperate locations. What system to use to activate a restore is still on the design board.

Sound like a usefull service?

andy206uk — Thu, 05 Feb 2004 17:08:44 +0000

In all honesty, I want a hosting company that has technical support that you don't have to wait hours for. 24 hour access to some kind of status message so I know of any problems, and they must be an established company so I can be sure they won't go bust tomorrow.