mairving — Thu, 17 Apr 2003 21:48:24 +0000

Some times the folder is not an actual folder but a symlink (kind of a unix version of a Windows Shortcut). Probably what has happened is that the symlink is pointing to the wrong folder. That would be the best guess.

k8oylos — Thu, 17 Apr 2003 21:44:30 +0000

My host puts files to be published under a foler named httpdocs. (under root there are also anon_ftp, cgi_bin, log etc, but the one that matters is httpdocs, for anything to be published online.
That's what you refer to as public_html or web or whatever, i guess.

Directory structure inside httpdocs is just normal. The only problem remains that whatever i upload the last few days, just won't show in http. And as i said, it seems that they can't see it when they access my ftp through their company computer. I was speaking with a guy they have in life support and he thought i was making fun of him, because he went to my ftp and he couldn't see the files i was refering to. I had to send him screenshots of my ftp client, and now i am still waiting for their response. But he didn't really appear clever enough, or aware of networks and similar stuff, and i am not that optimistic

andy206uk — Thu, 17 Apr 2003 13:50:34 +0000

i imagine your webspace provider may have a public html folder which is inside your web root.

for our clients they have to put the web files in a folder called "web" other companies use "public_html" and "web_docs"

mairving — Thu, 17 Apr 2003 13:35:13 +0000

When you connect via ftp can you see all of your other files in there. Can you tell us what the directory structure looks like when you do ftp into it.

k8oylos — Thu, 17 Apr 2003 13:14:02 +0000

I use ws_ftp pro, and also tried dreamweaver mx and Flash FXp to see if this fixes the problem. Not sure about ftp cache, but since i have never had such a problem i guess it should be all right.
And yes the address is right, i have beem using the same since september, it can't have changed in a minute

andy206uk — Thu, 17 Apr 2003 11:37:48 +0000

are u sure u have the correct ftp address?

does ur ftp program use an ftp cache?

Suzanne — Thu, 17 Apr 2003 01:10:29 +0000

Sounds like they have moved the live directory and failed to move the internal link. Go back to the host and get them to confirm the host address, login information and get them to try to login from a system not in their office.