NSS — Sun, 24 Sep 2000 15:24:07 +0000

Hi,

I would suggest that you ditch them as fast as you can, TWF have some good Web Hosts who are also members of this Forum, just look at their signatures and you would be able to find them.

Best of luck..

:oh my God

Lynch1 — Sat, 23 Sep 2000 08:10:08 +0000

Your right their age shouldn't be a factor in you deciding whether to stay with them or not. Unless age starts to effect the way they conduct their business. Particularly the level of support they can offer.

James

http://www.WebHostDir.com

To mjames86 about GXhosting

KHargis — Fri, 22 Sep 2000 22:28:37 +0000

It isn't just because they are kids, but that is a big part of it. My web page has been down for almost two weeks and my tech support emails and phone calls were going unanswered. I have a new web page and worked very hard to promote it so I am making money to pay for classes at the local adult computer training center. At 36-years-old I this web page is not a hobby for me and because my problem were not fixed and I had to get a new host and start over getting web page hits. I have to sit out a month of classes. I personal don't feel the kids should be allowed to run a business like this am truly wonder if it is even legal for them to run a business online without adult supervision. I have been emailing them now for a week saying I need my account close and have yet to receive a reply. I hate the though my credit card number is in the hand of two 16 year old children. I have a 17 year old son and I know how irresponsible a child of that age can be. Truly, would you trust your credit card number to a teenager? I can tell you I have been keeping records of all my email to them and will be checking my credit card statements and to make sure no more money is taken for my card. Also I got my first at home web page design job and the company who hired me web page is also down and it was not easy for me to explain to my new boss that the host I got him was run by teenagers. I have yet heard if I will still be working for them and I was counting on the money to be able to take more classes. I am 36 year old and only have a high school diploma and need this education so I can get a job besides waiting tables to help pay for my sons college so he can go further in life than I have. As you can see I have allot at stake here and reason to be upset.
Kimberly
http://momsbreak.com/

Re: OH MY GOD

mjames — Fri, 22 Sep 2000 21:37:45 +0000

Quote: Originally posted by KHargis
I have even talked to them on the phone and had no idea they were kids. I need to find a new host ASAP.
Kimberly

I don't agree. Just because they are kids, doesn't mean they can't offer a good service. I'm not saying all kids provide good services, but you shouldn't cancel your account SOLEY on that fact.

Lynch1 — Tue, 19 Sep 2000 22:25:34 +0000

Your not alone, one of our hosts started to run up a large advertising debt with us, after chasing it for about three months we finally got to speak to his father! the host was 14 years old, and had over 400 clients! He told us it was getting to much for him to handle all his studying and hosting at the same time

True story, but i wont name names, theyre still in business, so be carefull.

James

OH MY GOD

KHargis — Tue, 19 Sep 2000 22:17:52 +0000

I have even talked to them on the phone and had no idea they were kids. I need to find a new host ASAP.
Kimberly

Sorry....

Lynch1 — Tue, 19 Sep 2000 21:59:37 +0000

Sorry I've not heard anything about them. I' just read an interesting article about GX Hosting, It confirmed what many people we have spoken to suspected. The company was run by two kids. Thats the reason their customers have been only recently experiencing problems, the kids just went back to school! No one there to answer the emails

You can check out the story at :http://cbsnewyork.com/main/finance/story_167144820_html

Regards,

James

Lynch1 do you know anything about ......

KHargis — Tue, 19 Sep 2000 21:38:14 +0000

Lynch1 do you know if hostrocket.com is any good?
Thanks
Kimberly

Lynch1 — Tue, 19 Sep 2000 21:02:31 +0000

We had them as a featured host on our site. We had so many complaints filed about them we decided to remove them from the site.....

I have GX Hosting

KHargis — Tue, 19 Sep 2000 19:51:45 +0000

I have had GX Hosting for the past six months and never had a problem then two weeks ago something went wrong and my page has been mostly down for two weeks. I have email them and contact tech support more times than I can count. Before this happened tech support always got back to me within hours when I had a questions, now I am lucky to get an answer within a week. I have no idea what the problems is but I am looking for a new host.
Kimberly