doren — Wed, 27 Oct 1999 17:51:00 +0000

Good advice. I think this company is the opposite. They can do the hosting thing but don't know about the provider thing.

So, I got connected by upgrading to MacPPP v.2.0 on my system (Mac OS 8.5.1). No big deal. Got my email account working. Only problem I have now is, my former provider uses Slip, Best uses PPP. So I either have to reconfig my TCP/IP each time (Good Practice I guess) or boot off my old system on my old drive to read my other email account. Also no big deal.

Struggled (Loacoon?) with my girlbuddy's computer (Mac OS 8.1) for a couple of hours. She was the newbie who spent 30 hours with tech support. Tried various software upgrades, Open Transport, etc and failed. I booted off a removable zip, with a system (8.5.1) that I use for system repair. Installed and configed TCP/IP and PPP and connected. Configed email & got on email server.

Seems either her system is screwed up or they can't connect with OS 8.1. She connects via MacSlip to our earlier provider no problem, so at this point the evidence points to Best and their support of Open Transport on the Mac.

Jaiem — Wed, 27 Oct 1999 02:31:00 +0000

Absolutely agree with Deb. ISP may know communications but don't know Jack about e-commerce, web setup or design etc. no matter how they try to tell you they're an e-commerce provider.

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DebS — Tue, 26 Oct 1999 23:07:00 +0000

Never use a dial-up ISP as your host if you're serious about your business. They're spread too thin to offer adequate support. Go with a reputable company that is devoted entirely to hosting.

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