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Why is it so hard for me to accept credit cards? Please help.

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They have: 472 posts

Joined: Oct 1999

Man, it's hard to accept credit cards!

I tried PayPal, but they only wire transfer the funds to US banks and other selected banks. I'm located in Singapore and they can't wire transfer the funds over.

All the other websites charges high fees.

Can someone help?

I found this website called BidPay.com, but they said they "no" to process credit cards for sale of items outside auctions.

I've used Bidpay.com before. They will ask for the auction site you came from, and the item number. I wonder if it's possible to give my customers a number, and than use it on BidPay.com. However, my site is not an auction one...

They have: 1,589 posts

Joined: Mar 1999

try ccnow

They have: 472 posts

Joined: Oct 1999

hehez, PayPal now wire transfer funds to Singapore banks.

WOOHOO!

They have: 5 posts

Joined: Dec 2001

Try out revecom.com or 2checkout.com ..both are offering very flexible and good services

They have: 8 posts

Joined: Oct 2001

Yes, we do offer service to Singapore for withdrawals. We also just added Hong Kong and Japan.

Keegan's picture

They have: 300 posts

Joined: Aug 2001

They have: 8 posts

Joined: Oct 2001

Any party can build a web site about any company making claims. PayPal would not be able to enjoy the growth we have had if we didn't take care of our customers. The posters are relatively anonymous, and they do not include all of the details (such as comparing what happened versus company policy,etc.)

Regards,
Damon
PayPal Consumer Relations

Jaiem's picture

They have: 1,192 posts

Joined: Apr 1999

Not to defend PayPal but they are the largest service of this type and as such it's inevitable they will have complaints and problems.

Most people I know us PP very successfully. Some of their policies and changes to service over recent time I don't like. But that's another matter from service problems.

Jaiem
Ocean View Host - FREE domain name, 1 month FREE hosting!

Keegan's picture

They have: 300 posts

Joined: Aug 2001

Every complaint, and every problem has the ability to be addressed.

Are you saying that those are to be left aside?

Because they are big they are less important.

PayPalsucks.com was created by ONE person's experience with a company. Several other people happen to have the same problem.

If Damon would have had more comments related to the obvious problems with this situation I might be inclined to agree with him.

The customer is always right.

Keegan's picture

They have: 300 posts

Joined: Aug 2001

Quote: Originally posted by paypaldamon
Any party can build a web site about any company making claims. PayPal would not be able to enjoy the growth we have had if we didn't take care of our customers. The posters are relatively anonymous, and they do not include all of the details (such as comparing what happened versus company policy,etc.)

Any company can have enough backing to squelch and control the media.

Spare us with your side, this is about all consumers.

While I have no direct relationship with that site, nor paypal talk on this forum as though you are a part of it, not a paypal robot.

Mark Hensler's picture

He has: 4,044 posts

Joined: Aug 2000

Proverbs 15:1 (NASB)
"A gentle answer turns away wrath,
But a harsh word stirs up anger."

Please settle down. I've had a fairly decent day.
I'd rather not end it reading a flame war.

Smiling

Mark Hensler ["Max Albert"] [Email]
If there is no answer on Google, then there is no question.

They have: 8 posts

Joined: Oct 2001

You may notice that I am listed as a resource on these sites for users that may have experienced issues. However, two things stand out:

a) the posters are relatively anonymous
b) company policy related to an issue

Many claims (PayPal stole my money,etc) have to do with:

a) chargeback liability (explained in the terms of use)
b) buyer defrauded by seller (not an issue we have control over, as the items are listed at venues we have no control over)

Account restrictions occur because there is something causing a flag in our system. These ARE removed if the user assists us in correcting the problem (such as excessive complaints,chargebacks,etc.)

All I am stating? You don't have access to the account records for these parties, nor do you know them personally. It is not that hard to fabricate a story that someone will believe.

PayPal is committed to high levels of customer service. We are also deeply committed to the security of our users, which is why certain actions are taken at times.

All customer situations can be resolved.

Regards,
Damon
PayPal Consumer Relations

Jaiem's picture

They have: 1,192 posts

Joined: Apr 1999

Quote: Originally posted by Keegan
Every complaint, and every problem has the ability to be addressed.

Addressed, yes. Totally agree. But sometimes the answer isn't what you want it to be.

Quote: The customer is always right.

Agreed. The customer is always right - but not always correct.

Again, I am not defending PayPal!

But I wish I had a dollar for everytime I had a customer complained (including the use of foul language and threats) about something only to find out it was the customer who did something incorrectly, didn't read/follow the directions, assumed something that wasn't there, had some strange idea of how the way they think things should be, etc etc

All I'm saying is 1) when you're at the top in your field it's natural to get complaints, 2) not everyone tries to resolve problems in a reasonable, adult manner before they scream bloody murder, 3) don't assume guilty by accusation, 4) a bunch of complaints from just one side means nothing out of context.

Jaiem
Ocean View Host - FREE domain name, 1 month FREE hosting!

Keegan's picture

They have: 300 posts

Joined: Aug 2001

Jaiem, you impressed me.

You know that the customer is always right.

Very good, most people dont know that.

If the customer spams, they are no longer a customer etc etc, illegal stuff etc.

You are one of the very few people I have ran into that understands what that means.

Most hosts out there would argue the very point, most services we all use would argue that very point.

You just gained a HUGE amount of respect from me knowing this.

Cheers M8