I am currently working on a website for one of my clients, and they are very active in the development. It seems that for just about everything I add, they want two modifications. Some take seconds, but others take longer...
I actually quoted them very low on the project as it is a returning customer and someone I have known prior to a business relationship.
What should I do about this? I am getting busier and busier and can't afford to constantly do all these changes.
Most of the changes are rearranging items in display, adding text, etc... but others have to do with images which take longer to work on. And the vast number of "small modifications" is also getting annoying.
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Megan posted this at 20:24 — 19th August 2003.
She has: 10,304 posts
Joined: Jun 1999
See the following thread for another discussion on this topic:
http://www.webmaster-forums.net/showthread.php?threadid=19751
Megan
My web design blog
KandieMan101 posted this at 03:37 — 20th August 2003.
They have: 140 posts
Joined: Jan 2003
thanks megan, will take a look.
taff posted this at 11:43 — 20th August 2003.
They have: 956 posts
Joined: Jun 2001
Actually, two similar yet different things. I think the other thread was more about "post-production" woes - the client continuing to sneak in tweaks and alterations long after the project is "complete"
Kandieman's situation is somewhat different and imo, far more frustrating. I've been going through it myself lately. It's the case of...
"a little to the left"
"a little more to the left"
"a little more yellow"
"no, not *that* yellow"
"i think the yellow should be green"
"a little to the right?"
This the sort of thing Kandieman? It is a tough situation. While scope and complexity are easy to define and put limitations/price tags on, aesthetics are another matter entirely.
Oh it's alway the low-priced ones - didn'tya know? For me it is also always the nicest clients! I'm loath to get irritated with them over it.
I'm sure you have had other projects that paid a pile of money, went smooth as silk, and the client was happy with the first draft of everything? My best suggestion is is to think of them at times like this - it all evens out... theoretically.
Sometimes it is a lack of understanding of the complexity of the request being made. The client doesn't often realize what goes on behind the curtain - thankfully or we'd all be flipping burgers
Othertimes, you may just need to politely show that your limits are being stretched. That might help them make a decision or alternatively, throw some more money on the problem.
Good luck!
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KandieMan101 posted this at 14:46 — 20th August 2003.
They have: 140 posts
Joined: Jan 2003
taff: Yes this is my exact problem... and well, I "guess" you could say that it evens out, but this is getting on my last nerve! lol
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thinksuccess posted this at 00:37 — 8th October 2003.
They have: 19 posts
Joined: Oct 2003
Why not provide your clients a wysiwyg web editor where they or there staff can make there own small modifications?
*Edit: please refrain from self-promotion outside the appropriate forums*
Build Websites Faster! Offer your clients control over their website. Integrate with any design in minutes. Advanced dynamic applications.
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meka64 posted this at 05:14 — 16th October 2003.
They have: 6 posts
Joined: Oct 2003
Look, what yuo need to do is to start outsourcing your projects. Let say your client is going to pay you $500 for a logo.
**Edit: for crying out loud - one shameless self-promotion right on the heels of another. Please read the posting guidelines**
Many professoinal designers will be willing to do it for under $150 i bet. You will get rock bottom prices thats for sure.
So, basically you are outsourcing it to another person. You keep the $300 profit without having to do any hardwork
.
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taff posted this at 10:36 — 16th October 2003.
They have: 956 posts
Joined: Jun 2001
Yep, that's what we need to do - keep gutting the market until we are *all* doing $500 jobs for $150.

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JeevesBond posted this at 14:08 — 16th October 2003.
He has: 3,711 posts
Joined: Jun 2002
I don't see your point meka. Why will outsourcing help problems with clients asking for changes? Surely this is a false economy: As soon as you begin passing this mass of changes to your sub-contractor they're going to start incrementing their prices accordi...Oh hang on a second - you were using the post to shamelessly self-promote your own service, silly me. ~sigh~
a Padded Cell our articles site!
Backlinker posted this at 06:19 — 24th October 2003.
They have: 25 posts
Joined: Sep 2003
I think perhaps a jovial comment about having to start charging him extra for your time might be enough. If you do it with one of those half joking, half serious expressions he may take the hint.
Graham.
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